Unexpectedly, the same 800‑239‑7054 line shows up in both legit Capital One fraud alerts and scam reports, creating a confusing gray zone for consumers. The number is listed on Capital One’s official fraud‑protection page, so a call from it could be genuine, especially if you’ve recently applied for a card or placed a fraud alert. However, scammers often mimic that script to harvest personal info. Always verify by hanging up and dialing the number on the back of your card or the main customer‑service line. Limit what you share—request a official email link or ask for a reference number before proceeding. Stay skeptical, but don’t ignore a real alert.
After activating my CapitalOne card, I received a call on Sunday from an agent who mispronounced my name, prompting my wife to say that no one by that name lives here. I later discovered that CapitalOne had placed a restriction on my new card.
After verifying with Capital One's official website, it appears this number is genuinely associated with their Fraud Protection department, making it a legitimate contact.
The same guy has been calling my house for 2 weeks, I checked with capital one and it was legit
To everyone's attention,
On my iPhone, a call from an unknown number was received and I allowed it to go to voicemail, after which they requested a callback at 800-239-7054 and provided a 14-digit case number due to alleged suspicious activity on my card.
After verifying with Cap One, it was found that the number is valid, and the representatives were professional and courteous.
A call was received from this number claiming to be from Capital One Fraud Protection, which appeared legitimate as it only asked for security question answers and not sensitive information like social security numbers
Currently, I am receiving calls from this number, with a woman claiming my account will be put on hold unless I provide information, but after contacting Capital One directly, I found no issues, indicating a scam.
Shortly after applying for a Capital One credit card, my parents received a call from this number, supposedly regarding suspicious activity, but upon calling back, it was actually a verification call for my credit card application.
A call from this number claim to be from Capitol One, but when i called back the person who answer was Paula, not the man who left the msg, she ask for my acct number and i said i dont know it, then she ask for my social, meaning my soc security #
After extensive verification through multiple phone calls and an email, Capital One confirmed that this phone number is indeed associated with their fraud department, providing a legitimate point of contact for such issues.
I checked with Capital One, and they dont have any record of this number, so it's definitly not legit, dont give them your account number.
Following my card application, they contacted my grandparents asking questions and insisting I call back, however I didnt use their number on my application and they shouldnt be asking for secure informations over the phone.
As a fraud investigator, I can confirm that this number is associated with fraudulent activities. Additionally, I received a letter purportedly from Capital One, which appeared to be a non-colored copy of their letterhead. The letter requested that I fax sensitive documents, including my driver's license, social security card, and a recent utility bill. The lack of color in the letterhead and the request for such personal information are clear indicators of a scam.
I got a voice message from Capital One Fraud Protection on April 12, 2010, asking me to call back at 1-800-239-7054, and although I don't have a Capital One credit card, I returned the call and was asked for my social security number to verify an apparent application made in my name.
After receiving a message to call 800-239-7054, I became wary of the request for personal info and later confirmed it was a legitimate call, but poorly handled.
Apparently, the operator was unable to verify the 239-7054 # when I called the main number of my card, but they trasfered me to the fraud department, where the girl told me it's they're direct line, this is sure confusin based on what everyones said here
I was wondering how many of you declined the "fraud protection", i wonder if this is a way to scare customer into buying into this stuff?
We recieved a call from Cap One saying someone out of the country had made fradulent charges to our account, and they told us to call 800-239-7054 when the charges showed up online, but when i called them, they sounded very unprofesional
Recently, alot of people have been experiancing fraudeulent activity, but in my case, the Capital One representative was actuially trying to verfy some changes I made to my account, such as my last name and home adress, and after speaking with a Senior Account Manager, my account was cleared, however she didnt adress the voicemail or phone number I recieved.
Following my credit card application, my mother in another state received a call from this number, despite her phone number not being associated with my application; this has raised suspicions about a potential scam and the possibility of my credit being compromised
Following my application for a card, my mother in another state received a call from this number, which has raised concerns about a potential scam, especially since I did not provide her phone number on the application
Following a call with Capital One's fraud department, I confirmed that 800-239-7054 is a legitimate number, although their methods seem unorthodox.
It's crucial to verify the authenticity of this number by contacting the corporate office directly, as the callers are attempting to deceive people into divulging sensitive information.
Shortly after applying for a Capital One credit card, I received a suspicious message from this number, claiming that one of my accounts had suspicious activity, but the account in question doesn't exist.
The caller claimed to be from Capital One's customer protection department.
At first, i didnt think it was a legit number, they asked for alot of informations, but its actually a real number, i work at a bank, and a customer had to come in, so i could call and verify his social security number
It appears to be an incredibly sophisticated scam, with the recordings mirroring those of a large corporate call center, and the representative demonstrating knowledge of the caller's information that could only have been obtained through a detailed report, such as a ChoicePoint file, which led her to request an in-person visit to a bank for credit card activation after failing to verify the caller's identity through the questions asked.
I recieved a voicemail asking me to call 1-800-239-7054, capital one's fraud dept, so i called the number on the back of my credit card to verify, and they say it's legit
Upon contacting Capital One, they confirmed that this number is not associated with their company, which raises concerns about the legitimacy of the calls and messages received.
