楽天ひかりの工事担当者の電話対応が非常に悪く、説明が早すぎて全く理解できず、タメ口で話す様子に苛立ちました。二度と楽天を使いたくありません。
楽天ひかりの工事電話がつながらない? - +81 120-987-899 (0120-987-899)
概要 — +81120987899
専門家の見解
楽天ひかりの工事調整電話であることが濃厚だ。オペレーターの対応が悪く、つながらない、知識不足で誤案内されるケースが多い。契約者から工事日程の連絡として報告されているが、非契約者への着信も散見され、確認を推奨する。詐欺の可能性は低いが、目的不明の電話は無視か折り返しを。公式番号(0120-987-899)へ直接連絡し、個人情報を伝えないよう注意。混雑時はチャット利用が有効で、平日午後狙いが繋がりやすい。全体的にサービス品質の低さが目立つので、契約前に口コミチェックを。
発信カテゴリ
よくある発信者
この番号を評価 — +81120987899
0120-987-899 の最新レポート
This phone number is related to Rakuten Hikari's construction work
I had applied for Rakuten Hikari, but after seeing the reviews here, I got anxious
I dont have a contract with Rakuten Hikari, so i'm not sure why they called
When I asked when I could expect a connection, the subject was changed.
Rakuten Hikari offers a year of free service, but the quality of their operators is subpar. It seems that their focus on being affordable comes at the cost of quality.
The call was suppostedly about my rakuten internet but i didnt unterstand the purpose of the call, they asked me some questions but i didnt get it
This call was about scheduling a construction project
This is Rakuten Hikari
楽天ひかりの工事日程の調整のために電話がかかってきた
In case of delay, please contact us in advance to postpone the construction, our contact information is (0120)987-899
The quality of the operator was really bad
They called me about some construction permit, and they said they will call me again when the construction date is decided
Contact from Rakuten Optical.
It seems to be a call from Rakuten Hikari
すぐに出てみたのですが切断されてしましました
このオペレーター-sanは会話のやり取りに慣れていないようです
Apparently, theres a person claiming to be かねこ, but is it a scam perhaps?
The operator's performance was subpar, lacking knowledge and providing incorrect guidance, resulting in a failed connection on the scheduled day, a clear case of human error.
This is a call center for Rakuten, and their customer service is quite poor
I tryed to cal them back, but they didnt anser, so I had to use the chat, and eventully we spok, but then they hangd up on me
I cant conect, but if its weekday afternoon, it take about 30 min to resolve.
Its about Rakuten Hikari
I waited for an hour, but the call didn't connect, so I think they didn't even intend to answer
Rakuten hikari construction reception center
何度掛けても繫がらないと言われています。3月26日から3日間ひっきりなしに電話をしましたが
A call to schedule a construction date for Rakuten Hikari
It seemz to be rakuten hikari.
It was a call to adjust the construction date for Rakuten Hikari.
Rakuten Hikari called to schedule a construction inspection