The caller had a heavy indian accent and I could hear other calls in the background, it sounded like a scam, they were asking for my personal details, if this is really Optus, it seems they have outsourced to a company with a reputation for scams, I dont think I can trust them anymore, therfore I am wary
Optus +61 2 9174 3000 ☎ +61291743000
Summary — +61291743000
Expert Opinion
It appears that the number +61291743000 has been used for a mix of legitimate and scam calls, with some users reporting that they received calls from this number claiming to be from Optus, while others have reported phishing attempts and identity theft scams. Many users have noted that the callers often ask for personal details, such as names, addresses, and postcodes, which raises security concerns. Some users have also reported that the calls often have poor sound quality and background noise, which can make it difficult to verify the authenticity of the call. Based on user insights, it's essential to exercise caution when receiving calls from unknown numbers and to never provide personal details to unverified callers. If you're an Optus customer, it's recommended to contact the company directly through their official channels to verify the authenticity of any calls claiming to be from them.
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Rate this number — +61291743000
Recent Reports for (02) 9174 3000
A heavy Indian accent and background call‑center noise made this sound like a typical scam telemarketing call. They asked for personal details, but I struggled to understand them. Claiming to be from Optus raises red flags for me, as my trust in the company has eroded after this experience.
The caller had a heavy indian accent and I could hear background noise, it sounded like a typical scam telemarketing call, they were asking for my personal details which I didnt provide.
This number appears to be targeted by scammers, and the recipient advises caution when dealing with Optus level 2 support, as they may request sensitive information that could be used for nefarious purposes, and it is recommended to maintain a zero outbound information policy and be polite but firm when declining to provide such information.
It appears that scammers may have gained access to Optus' database, as I had a conversation with Optus via their app before receiving a call from this number, claiming to be about a case number that I was never assigned.
According to the user's feedback, the experience was unfavorable.
I've had legit calls from optus with this number, they called me when my phone was dead, so its not a scam.
The call was genuinely from Optus. They reached out from this number after my phone died, so you can feel confident returning their call.
Contrary to what others may think, this number is actually associated with Optus, as I've received legitimate calls from them when my phone was out of service.
Despite initial reservations, I found the call from this number to be legitimate, as the representative was aware of the details of my complaint to Optus and addressed the issues I had raised without asking me to call back or take any further action.
When I answered the call from this number, which claimed to be from Optus, there was only silence, and when I accidentally called back, I was greeted with an automated message, indicating that the number had likely been spoofed.
When I answered this number, only silence greeted me. Later, a mistaken callback triggered an automated Optus message asking for the number, indicating the line is likely spoofed.
When I answered the call from this number, there was silence; later, while searching for the number on my phone, I accidentally called back and was greeted with an Optus message, indicating that the number was likely spoofed.
61291743000
Scam
This call has been identified as a scam attempt.
It's a genuine number, as they contacted me regarding ongoing cabling issues that need to be resolved in order to upgrade my NBN, and the representative was well-informed about my situation.
61291743000
Customer Service
The caller proved legitimate by discussing ongoing cabling issues for my NBN upgrade, providing detailed information about the work at my home, which reassured me.
I concur that this is a legitimate number, as they contacted me regarding ongoing issues with the cabling required to upgrade my National Broadband Network, and the representative was well-informed about my situation.
After dialing the provided number and speaking with a representative, I was informed that the call was a scam and should be reported to Scam Watch, but then I received another call from the same number, leaving me uncertain about the authenticity of the calls.
61291743000
Scam
Calling the number cited in an earlier report connected me with a person. After describing the (02) 9174 3000 number, the woman verified it was a scam and urged me to report it to Scamwatch. The call dropped, then the same number called back; I challenged the inconsistency before ending the call, unsure who to trust.
61291743000
Scam
I called the number and spoke to someone, but they told me it was a scam, then they called me back on the same number, very confusing.
Although the caller may have been from Optus, they requested an excessive amount of personal data, including the security code from the Optus app, which seemed unusual for a legitimate business, and given Optus's history of data breaches, I refused to provide the information, unlike my experience with CBA, where I can verify myself through their app without having to disclose sensitive information to a representative.
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Had a dodgy call from Optus - or so they claimed! No intro or explination, just some rustling in the background & a request for my adress & postcode.
This number is confirmed to be an Optus number, as the recipient was chatting with an Optus representative online and received a call and email confirmations after the representative rectified an error.
While chatting with an Optus rep online, this number popped up and they dialed me by mistake while fixing an error. I later got email confirmations from Optus that everything was sorted, btw.
During an online chat with an Optus representative, an error occurred, resulting in a call from this number to rectify the issue, accompanied by email confirmations from Optus
I just reported my internet issue to optus through their app yesterday and today I got a call from someone with a strong indian accent claiming to be from optus and offering me compensation, I was suprised how fast they got my info.
After reaching out to Optus via their app to report an internet outage, I got a scam call with a heavy Indian accent offering compensation and demanding personal details; I was stunned at how fast they accessed my info and wondered about Optus' data protection.
User feedback indicates a negative experience.
The caller was from Optus, they were confirming that my NBN appointment cancellation was processed, they left a brief voicemail and called back, the whole call only lasted 38 seconds, it was a legit Optus service number, but it's posible that scammers are using it
Fortunately, I didn't answer the call, which was supposedly from Thailand, and I'm glad to be done with Optus, given their incompetence over the past couple of years, which has been staggering, and I think they need to be investigated.
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Same caller name: Optus
Same category: Scam