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A scam was attempted, claiming that an online purchase had been made using a debit card and threatening to file a report if not resolved

Me llamaron diciendo que habían recibido una solicitud para dar de alta un nuevo número en mi banca en línea de Banorte, pero en realidad era una estrategia para obtener información personal

Me llamaron diciendo que habían agregado un número de teléfono a mi cuenta y me intentaron transferir a la línea de denuncias

Este número es una estafa; te llaman hablando de vincular un número de celular a la aplicación de Banorte y luego te piden datos de tu tarjeta.

They try to get your card information, in this case, they said they were from Banorte, which is suspicious.

Apparently, they claim to be from Santander and say an insurer tried to make a recurrent charge to your card, but they need you to have your card handy to transfer you to the billing area, thats whats they say

Llaman fingiendo ser de Banorte, ofreciendo transferirte al departamento de cancelaciones para confirmar un cargo no autorizado.

On February 12, 2021, I received a call from this number claiming to be from Banorte, attempting to link a phone to my account, which I recognized as a scam.

Me informaron que intentaron realizar una compra con mi tarjeta de débito de $4399 en un portal llamado "IN", lo cual es falso, ya que no tengo tarjeta de débito en Santander

They claim someone checked my account balance using the mobile app. When I said I didn't recognize the number, they told me they would transfer me to another department and put me on hold with a switchboard recording. I hung up and contacted Banorte directly, and they confirmed the call was not from them.

Me informaron sobre un cargo en mi tarjeta de débito de Santander, pero resultó ser un fraude