Seems to be a legitimate DWP contact for June 2025.
DWP helpline call – what to expect? - +44 800 169 0310 (0800 169 0310)
Summary — +448001690310
Caller Name: dwp
Caller Type: Customer Service
Location: United Kingdom
Reviews: 74
Carrier: —, Region: —
Expert Opinion
If you see 0800 169 0310 on a caller‑ID, it’s most likely the Department for Work and Pensions helpline. The line is officially government‑run, but you’ll often face long waits and occasional call‑backs rather than a direct answer. Always double‑check any letter or text that asks you to call back – a genuine DWP contact will reference your claim reference and will never ask for money up front. When you do get through, have your National Insurance number and benefit details ready, stay patient on hold, and ask for a written summary of any advice. If the call feels aggressive or asks for payment, hang up and verify via the official DWP website.
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Details
Location: United Kingdom
Number type: ratings.phone_number_type_list.3
Rate this number — +448001690310
Recent Reports for 0800 169 0310
Upon receiving this message about my ESA, I was somewhat alarmed, given that I'm a retired individual over 70 and don't claim any benefits.
When calling DWP, there’s no chance to reach a live person—just endless hold music.
This number is totaly legit, it's from the DWP/ESA
The Work and Pensions line.
The call appears to be from the job centre plus.
448001690310
Safe
User deems safe
The Department for Work and Pensions.
Apparently I recieved a txt message regarding my ESA claim from dwp, which seems quite dodgy as I would of expected a letter or a phone call, not a txt message..
I can confirm that this number is genuinely affiliated with the DWP.
Jobcentre plus contacted me today
Verification has confirmed that this number is indeed associated with the DWP and is not a scam
448001690310
Safe
Safe to answer
Benefit enquiry line identified
448001690310
Safe
This number is safe to use
448001690310
Safe
This number is reportedly safe to use
Department of benefits contacted
Lack of provision to transfer me to an ESA Advisor
448001690310
Other
Neutral experience with other issues
448001690310
Scam
A text message arrived asking me to call this number for further details regarding my job seekers claim. Fortunately, I've been employed full-time for the past 18 years, so I refrained from calling back, suspecting it might be a scam. No further communication has been received.
A letter arrived stating it was from the DWP, outlining the status of my claim in 2027, and included the number 0800 1690310.
this is the helpline for the DWP
This number appartently belongs to the DWP regarding benifit enquires
Got a text instructing me ring them, pretending be from DWP. It's a scam, watch out!
448001690310
Unknown
Calls to this number are not being accepted, with an automated message stating a callback will be made
448001690310
Safe
Positive review
448001690310
Safe
User reports positive experience
This number is reportedly from the DWP.
448001690310
Unknown
My issue was cut off mid-explanation
DWP calls result in no conversation
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