If you get a call about loft or wall insulation from an unknown number, treat it with caution. Many callers claim to be from a "Thermal Guardian" or similar insulation firm, but often they have no record of work at your address. Never give personal details or agree to a visit until you verify the company’s credentials – check their website, look for a registered business name, and call back on an official number. If the caller sounds pushy, mentions a recent install you never authorised, or asks for payment up front, it’s likely a scam. Report persistent or threatening calls to the Information Commissioner’s Office.
Went to voicemail without any message, leading me to think it's fraudsters. I don't know this number at all.
Spray foam had infested my home, but William John stepped in helpfully to fix it, allowing me to list the property for sale. Excellent assistance.
John offered to dispatch an engineer for loft insulation inspection to match government standards - do such rules even exist?
Rang my 97-year-old mother offering to send a surveyor for insulation check. Total SCAM!
Rep from Thermal Guardian—actually quite useful.
bloke named William from Thermal Insulation offering to check my loft—claims they fitted it four years back, but that's nonsense; I did it myself recently with no firm involved. Definite con
