I can confirm that this is a genuine caller from HSBC's on-line help.
Scam alert: Fake HSBC security calls explained - +44 345 266 9337 (0345 266 9337)
Summary — +443452669337
Expert Opinion
It’s odd how often a single number can be both genuine and a phishing front. The +44 345 266 9337 line appears to be used by HSBC’s official fraud team for transaction checks, but the same digits are regularly spoofed by scammers posing as bank agents. Callers may demand personal details or threaten account blockage – legitimate HSBC staff never ask for full passwords or PINs over the phone. When you receive an unexpected call, pause, note the caller ID and hang up before replying. Then dial the official number printed on your card or on the bank’s website to verify. Keep a log of any texts and avoid sharing any information until you’re certain of the source.
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Rate this number — +443452669337
Recent Reports for 0345 266 9337
After speaking with an Asian lady who seemed unsure of what she was doing, I contacted the HSBC fraud team using the number on the back of my card to verify the legitimacy of the call. The UK team seemed unaware of the issue and confirmed a payment had been processed. I then made another payment, which triggered another message about potential fraud, leading to a lengthy and frustrating conversation with a man with a strong accent.
I recieved a call from someone with a strong accent, claiming to be from HSBC's fraud department, but I was sceptical and told them I thought it was a scam. I then contacted First Direct, who assured me that the call was genuine, but I think their procedurs need improving.
This is HSBC company
Its a scam
Reliance in Kent
Indian scammer, ignore and move on
HSBC verified my identity
Legitimate payment check, no personal details requested
Good experience reported
Financial services from HSBC
Scam alert
HSBC financial services called
First Direct fraud verification
First Direct is my bank
HSBC fraud team scam detected
They say its HSBC, but i dont trust, so i call them back
Legit HSBC number but beware of spoofing
First direct fraud team attempted contact
Fake numbr is only usefull for debit card
Fraud checking by HSBC
Hsbc fraud check initiated
User reports as safe
claim to be from HSBC, but wrong name
Safe and reliable
This number, 03452669337, is involved in a scam aiming to get your bank details. It’s best to block it immediately.
First Direct's Fraud Team reached out regarding a recent payment. I contacted their official number instead of using the unfamiliar one to verify the query. The main customer service confirmed the payment was flagged, and I resolved the matter. While this number seems legitimate, I'd still recommend using the official line.
Verification with First Direct's customer services via the banking app confirmed this as a fraud number
Safe to interact
Good experience reported