Octopus Energy called and texted, informing me that my meter would be discontinued after late June and that I should upgrade to a smart meter – appears genuine this time.
Utility contact: Block or report? - +44 330 808 9374 (0330 808 9374)
Summary — +443308089374
Expert Opinion
Be wary of unsolicited calls about energy meters, as they often masquerade as legitimate updates but can lead to scams or unwanted pressure. Many reports highlight persistent contacts claiming ties to Octopus Energy, pushing smart meter upgrades due to the RTS signal switch-off, yet genuine providers like Octopus prefer email over calls or texts. Block the number immediately and report to Ofgem or Action Fraud if it feels off—don't engage or share details. Verify directly with your supplier via their official app or website. For those with older meters, check your tariff to avoid potential billing issues without falling for aggressive tactics; opting for a reliable timer-switched meter could sidestep the hassle altogether.
Caller Categories
Caller Names
Rate this number — +443308089374
Recent Reports for 0330 808 9374
A person purporting to represent Octopus said my smart meter required an upgrade, even managing to mention the last three digits of my postcode.
A follow‑up call arrived the next day, obviously a scam or automated message urging a smart‑meter replacement by the end of June, yet I'm writing this in late July.
Messages pretending to be from Octopus Energy are likely a scam, since the company only contacts customers through email.
A call from an unfamiliar number went unanswered and left no message – could be a scammer.
443308089374
Scam
Passed on that call since the number popped up as "suspected spam"; it rang again, so I blocked it after rejecting both attempts. Yep, it's blocked now.
An alleged Octopus call claimed my smart meter required an upgrade.
443308089374
Silent Call
A silent call lasted five seconds before the line was dropped.
The call concerns the phase‑out of radio‑signal meter switching. If you own such a meter, they may try to persuade you to schedule a Smart Meter install. Remember, you can refuse – Smart Meters often fail where radio switching is used. Opt for a Timer Switched Meter, a reliable electromechanical alternative.
Purported Octopus Energy agents contacting people about their meters.
I’m with Octopus Energy and we provide this number for customers to get in touch via SMS.
That octopus call was utterly vile – they kept phoning even after I told them I’m no longer a customer and don’t live at that address. Their number is blocked, yet they still manage to hit my voicemail.
I was contacted once more by the same Bawag firm; I warned them I'd report the continued harassment to Ofgem and that I have no desire to be associated with them.
A call centre from India falsely asserted I needed a new meter because an RTS signal had been switched off, which is inaccurate; I've added the number to my blocked list.
Fraudster claims I require a new smart meter because the current one will cease functioning after the RTS shutdown
Fraudsters sending SMS after obtaining our numbers illegally from Octopus Energy, trying to persuade us to adopt a smart meter. This could lead to disconnections when supply runs out (as seen in Spain) or surge pricing of £2 per unit. Added to block list.
Nobody can force you to install a smart meter, but depending on your electricity usage you might encounter issues without one. If you’re on Economy 7 or another dual‑rate tariff, the RTS switch‑off scheduled for June (search it online) will prevent your meter from distinguishing peak from off‑peak periods, potentially leading to higher bills. Therefore, it’s worth investigating rather than dismissing it as a scam. Octopus has used SMS to alert customers with legacy RTS meters about this change. And the COVID vaccine does not make you magnetic.
443308089374
Harassment Call
Although the line is blocked, it still managed to drop a voicemail – utterly pointless. I've informed them I no longer reside here yet the harassment continues; they ought to update their records, and Ofgem should intervene.
Energy firm Octopus claims my meter will stop working in June. My meter is timer‑based, not signal‑based. They’ll say anything to push replacements, earning government kickbacks for each smart‑meter install. Who wants load‑shedding or surge pricing at £2 per unit? If you do, then get a smart meter – that’s the sole reason for the aggressive push.
A persistent utility scammer has been dialing me several times daily for two years, despite my emails to Shell and Octopus requesting cessation of smart‑meter calls. Even after blocking, the line still leaves voicemails, most recently claiming my appointment isn’t booked – I no longer live at the address, so it’s just intimidation.
443308089374
Harassment Call
Again, the blocked number managed to leave a voicemail, complaining about the upcoming switch‑over – I couldn't care less as I won’t be residing there when it happens.
443308089374
Harassment Call
Even after blocking the number, they still manage to leave a voicemail – how is that even possible?
Received a note about a supposed Smart Meter installation, hmm.
Installation of Octopus Energy smart meter
443308089374
Other
I answered, then the call was disconnected.
443308089374
Telemarketing
★
★
★
★
★
It's frustrating to deal with these nuisance callers, is there a way to hold them acountable?
443308089374
Other
Random call with no clear purpose. I chose not to engage.
443308089374
Unknown
This particular number has called me twice already
Call got blocked, no big deal.
443308089374
Other
Unimportant call, nothing noteworthy.
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