It may have originated from Policy Expert, an insurance broker.
Policy Expert Phoning You: What to Do - +44 330 060 0648 (0330 060 0648)
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Users report calls potentially linked to Policy Expert, an insurance broker, often around policy renewals or payments. One instance involved a query about house insurance with an email mention, but the caller withheld details citing data protection, raising suspicions since the policy wasn't due. While legitimate contacts from insurers like this are common and safe for renewals, unverified claims can signal phishing attempts. Always verify by contacting the company directly using official numbers from your policy documents, not the incoming call. Enable caller ID apps to screen unknowns, and report persistent nuisances to Ofcom or Action Fraud if they feel off.
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Unknown number, I didn’t pick up and there was no message left, yeah.
If Policy Expert contacts you about home or car insurance, it likely means your policy is up for renewal and a payment failed. They are obliged by law to follow data‑protection regulations.
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A caller claimed they needed to discuss my home insurance and mentioned an email had been sent. When I requested the address for verification, they replied that data protection prevented them from disclosing it. My policy doesn’t expire until next year.
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