Someone pretended to be Microsoft, claimed they'd need an hour to inspect the PC and demanded a one‑off £500 charge.
Tech Support Scam Alert: Don't Fall for It - +44 20 3514 2077 (020 3514 2077)
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Users report scammers posing as Microsoft tech support, tricking people into allowing remote access to their computers under false pretences of fixing crashes or malware. These fraudsters then demand hefty payments, from £100 to £500, for bogus fixes, often extracting money via unauthorised means. One victim lost £400 after software installation, another £100 for a non-issue, and a third had to scramble with PayPal and their bank to block a charge. Hang up immediately if you receive such calls—legitimate companies like Microsoft never initiate unsolicited remote access. Never share control of your device or payment details. Report to Action Fraud and warn family members, especially the elderly, to stay vigilant against these tech support scams that prey on trust.
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They tried to swindle £400 by installing remote software and claiming a £400 fix fee. Tell your family to watch out for such scams.
A crash screen on my PC suggested I call this number; a bloke called Mark claimed to be from Microsoft Windows Malware Removal and convinced me to pay £100 for a phantom fix.
Last Wednesday I fell for a fake Microsoft support scam; they hijacked my PC, quoted a hefty fee, and withdrew money without my consent, forcing me to involve PayPal and my bank.
Got a ring just before sunrise.