BT retention calls – what to expect when you switch providers - +44 191 261 4096 (0191 261 4096)

Summary — +441912614096

Neutral
Caller Name: bt
Caller Type: Company
Location: United Kingdom — Tyneside
Reviews: 158
Carrier: —, Region: Tyneside

Expert Opinion

Probably it's a BT retention call, not a random scam. When customers signal they are leaving BT, the company’s retention team often rings the number they have on file to offer a better deal or confirm the switch. The calls usually mention account details and may propose a discount, but they rarely ask for payment information. To stay safe, ask for the caller’s name, department and a reference number, then verify by calling BT’s official 150 number. If you’re not interested, request to be placed on a do‑not‑call list and consider blocking the number. Report persistent nuisance calls to the Information Commissioner’s Office.

Caller Categories

Company
36×
Unknown
33×
Scam
17×
Harassment Call
17×
Telemarketing
15×

Caller Names

bt
52×
BT (claimed)
13×
BT retention team
6×
bt customer service
4×
BT Broadband
4×

Details

Location: United Kingdom — Tyneside

Rate this number — +441912614096

Recent Reports for 0191 261 4096

441912614096 Telemarketing BT Sport
★ ★ ★ ★ ★

Unaware caller about BT Sport deal

441912614096 Callcenter Customer service
★ ★ ★ ★ ★

Call from customer service

441912614096 Company BT retention service
★ ★ ★ ★ ★

bt retention servise tryed to ofer me a beter deal

441912614096 Telemarketing
★ ★ ★ ★ ★

Following my switch, a courteous caller inquired about my reasons for leaving BT.

441912614096 Callcenter BT
★ ★ ★ ★ ★

BT retention department

441912614096 Company BT
★ ★ ★ ★ ★

Bt trying to keep business due to cancellation

441912614096 Telemarketing BT broadband
★ ★ ★ ★ ★

daily calls from BT after cancellation

441912614096 Telemarketing BT retention team
★ ★ ★ ★ ★

BT retention team contacted

441912614096 Callcenter BT.Com Service
★ ★ ★ ★ ★

BT.Com servise update calles are ushally usefull

441912614096 Company BT
★ ★ ★ ★ ★

BT called me after i told them i wont be renewing my contract, they wanted to know why, but i didnt want to discus it.

441912614096 Callcenter
★ ★ ★ ★ ★

Random call from North Shields received

441912614096 Callcenter BT Broadband
★ ★ ★ ★ ★

BT tried to retain broadband customer

441912614096 Company BT
★ ★ ★ ★ ★

BT retention call ignored

441912614096 Company BT broadband
★ ★ ★ ★ ★

unwanted bt calls

441912614096 Callcenter BT
★ ★ ★ ★ ★

Ignoring calls from BT

441912614096 Company BT customer service
★ ★ ★ ★ ★

Genuine BT customer service call

441912614096 Scam B.T. (scam)

B.T. scam, offered fake broadband speed upgrade.

441912614096 Harassment Call BT

Missd the cal, probly BT

441912614096 Safe BT

This number is legit, its from BT companny

441912614096 Scam BT (claimed)
★ ★ ★ ★ ★

Scammers posing as BT

441912614096 Company BT

Probably a retention call from BT

441912614096 Customer Service BT

Legit call verified succesfully - broadband offer made by BT

441912614096 Customer Service BT

Multiple calls from this number, likely from BT

441912614096 Telemarketing
★ ★ ★ ★ ★

Accident claim call received

441912614096 Callcenter Call center
★ ★ ★ ★ ★

call centre contacted me

441912614096 Company BT retention team

BT retention team, unhelpful and rude

441912614096 Harassment Call BT

Silent call, potentially from BT, but unsettling nonetheless.

441912614096 Telemarketing BT

Others believe this could be a call from BT.

441912614096 Safe BT

BT trying to retain my business

Different formats

+441912614096 +44 191 261 4096 0191 261 4096 tel:+44-191-261-4096 441912614096

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