BT retention calls – what to expect when you switch providers - +44 191 261 4096 (0191 261 4096)

Summary — +441912614096

Neutral
Caller Name: bt
Caller Type: Company
Location: United Kingdom — Tyneside
Reviews: 158
Carrier: —, Region: Tyneside

Expert Opinion

Probably it's a BT retention call, not a random scam. When customers signal they are leaving BT, the company’s retention team often rings the number they have on file to offer a better deal or confirm the switch. The calls usually mention account details and may propose a discount, but they rarely ask for payment information. To stay safe, ask for the caller’s name, department and a reference number, then verify by calling BT’s official 150 number. If you’re not interested, request to be placed on a do‑not‑call list and consider blocking the number. Report persistent nuisance calls to the Information Commissioner’s Office.

Caller Categories

Company
36×
Unknown
33×
Scam
17×
Harassment Call
17×
Telemarketing
15×

Caller Names

bt
52×
BT (claimed)
13×
BT retention team
bt customer service
BT Broadband

Details

Location: United Kingdom — Tyneside

Rate this number — +441912614096

Recent Reports for 0191 261 4096

441912614096 Company BT

BT retention call expected

441912614096 Unknown

Unknown person cald, hung up

441912614096 Customer Service BT

Repeated calls from unknown number

441912614096 Customer Service BT

BT security breach likely occuring yesterday

441912614096 Company

Repeated calls after cancelling BT contract

441912614096 Scam BT (claimed)

They told me i had a missed call from BT, but BT said it wasnt them

441912614096 Telemarketing BT (claimed)

Suspicious call from alleged BT representative

441912614096 Silent Call

Persistent hang-up calls

441912614096 Company BT

BT offers a beter deal if you listein

441912614096 Company BT

Yesterday, I received a PAC request from BT mobile, likely a retention tactic, which I ignored.

441912614096 Company Call centre (BT)

Suspected call centre tactics

441912614096 Company BT retentions team

Retention team identified

441912614096 Company Broadband companies (scam)

Poor service from broadband company

441912614096 Customer Service BT

Call from BT regarding contract

441912614096 Telemarketing BT

Multiple calls after BT cancellation

441912614096 Company BT

BT broadband price complaints

441912614096 Customer Service BT customer retention

Repeated calls received

441912614096 Customer Service BT customer retention

BT customer retention is calling

441912614096 Callcenter BT

Frequent disconnections occur

441912614096 Company BT

Cancelled service linked

441912614096 Telemarketing Bt sales team

It was the BT sales team

441912614096 Scam

Suspicious activity suspected

441912614096 Telemarketing BT

Received suspicious BT upgrade offer

441912614096 Other

Uncategorized experience reported

441912614096 Company BT

Verified BT number for broadband upgrade discussion

441912614096 Silent Call

Hung up without a message

441912614096 Harassment Call

Repeated ringing issues

441912614096 Customer Service BT

Genuine BT call confirmed with account details

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