BT retention call expected
BT retention calls – what to expect when you switch providers - +44 191 261 4096 (0191 261 4096)
Περίληψη — +441912614096
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Probably it's a BT retention call, not a random scam. When customers signal they are leaving BT, the company’s retention team often rings the number they have on file to offer a better deal or confirm the switch. The calls usually mention account details and may propose a discount, but they rarely ask for payment information. To stay safe, ask for the caller’s name, department and a reference number, then verify by calling BT’s official 150 number. If you’re not interested, request to be placed on a do‑not‑call list and consider blocking the number. Report persistent nuisance calls to the Information Commissioner’s Office.
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