EE impersonation scam – what to watch out for - +44 1438 989231 (01438 989231)
Summary — +441438989231
Expert Opinion
Recent patterns show a surge in calls masquerading as EE, often demanding verification codes or personal details. While some callers appear polite, the hallmark of a scam is the unsolicited request for passwords, PINs or payment information. Always cross‑check the caller ID against EE’s official numbers on the company website, and never disclose sensitive data unless you initiate the call yourself. If the call feels odd, end it, block the number and report it to EE’s fraud team or the Information Commissioner’s Office. Using a separate email for such contacts can also limit exposure, protecting your personal security and peace of mind.
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Recent Reports for 01438 989231
Partner of EE
As an EE employee, I can confirm there’s nothing pending – this is a scam. I work in the EE call centre and often hear people report being targeted by these fraudsters.
After I told them to F off, they texted back saying "Hi, Macaulay here. Just confirming that this is a genuine EE call. Thanks." So you can be sure it isn't.
I ignored their call; they left an 11‑second voicemail full of background noise. Thank goodness I didn't answer and checked here first. Funny enough I was speaking to EE yesterday and now this number rings me about EE. I've blocked it to stay safe.
Although the call appeared to come from Australia, the line was silent. A quick search shows the number is actually from England – sounds like a scam.
Two missed calls came from this number after I renewed with BT and had to borrow a mini‑hub from EE because BT didn't supply the right cable. All my contact has been with BT – if it were a legit EE call, BT must be sharing my number. EE could be genuine; my phone shows a message being left but none actually appears. Why not leave a message?
The number rang twice, the first call dropped, the second was dead when I answered, so I blocked them.
After receiving a call claiming my phone's SIM was being updated, I found it odd since the device is relatively new. They asked for my email, which I refused, and then tried to verify a number via text. I hung up, contacted EE, and they confirmed it was a scam. Thankfully Face ID protected my account, but EE noted the incident. Stay vigilant.
After missing a call yesterday, I looked up the number here. While reading, they called again, saying they were EE and noticed I'd been browsing SIM cards on their site. They asked if I needed help picking a SIM, even though I'd just bought one yesterday. I told them I was sorted, they politely replied "ok anything else", I said no thanks and ended the call. Odd for EE to try selling a SIM when I'd already purchased one; the call sounded very international with noticeable cross‑talk in the background.
This appears to be a scam; I've reported it to EE and their fraud team.
They dropped a vague message asking if I'm okay, then just spouted greetings – typical scammers, right?
An EE number called, asked ‘are you OK?’ then hung up – probably just logging stats after their terrible service and pricey bills, you know.
I got a call today claiming to be from EE; the number even showed up as EE on my phone, they ran a standard verification and then politely ended when I said I wasn't interested, cheers.
Ali rang asking if I use direct debit and wanted my email – I declined, he hung up, typical scam, mate.
I’d prefer they just #### OFF.
A caller said they were from EE, aware of my recent phone upgrade and even asked for specific password characters; after I deliberately gave wrong ones then corrected them, they mentioned broadband offers and extra devices without pushing a sale, leaving me uncertain about the call’s authenticity.
The callers pretended to be EE, and I nearly fell for their fraud before reporting them to the bank and police.
After missing two calls from this line, I finally answered, only to be hit with a rapid‑fire script from a supposed EE rep – weird vibe, mate, so I hung up.
Contacted this number to verify my EE service; they asked about my payment, and when I replied, "You can tell me if you’re from EE," they said they were just checking everything was fine. Though the company seemed legitimate, the call felt odd as they might have been probing for sales, reminding me to never disclose details unless I initiate the call.
I've received three calls within a day, each without a voicemail.
I’m confident I never opted in for EE marketing calls, which leaves me quite disappointed.