This appears to be a scam; I also got a call claiming to be from Aviva wanting to amend important documents. I told them that any legitimate Aviva contact would use the online app or written confirmation, as I never share details over the phone with unknown callers due to the prevalence of scams. They hung up midway through my reply. Even with banks or financial institutions, I demand security checks, which they should respect.
Aviva Insurance Scam Alert! - +44 118 212 0328 (0118 212 0328)
Summary — +441182120328
Expert Opinion
Proceed with caution: unsolicited calls purporting to represent insurers like Aviva or Zürich demand immediate scrutiny, as these often mask fraudulent intent. Reports consistently highlight scammers posing as policy reviewers or offering dubious savings on life insurance, armed with partial personal details to build false trust. They abruptly end conversations when challenged, a classic evasion tactic. Never share sensitive information over the phone—insist on official channels such as app notifications or written correspondence. Verify claims directly with the company via known contact numbers, and consider registering with the Telephone Preference Service to curb such nuisances. If suspicious, report to Action Fraud for broader protection.
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Rate this number — +441182120328
Recent Reports for 0118 212 0328
A call came in from this number claiming to be from Zürich. The operator said they wanted to review my life‑insurance policies to ensure I had the best cover. They knew my name and address but got my email wrong. When I pointed that out, they fell silent for a few seconds and then hung up. I can't find any link between this number and Zürich – clearly a scam.
A voice claimed to be from Aviva life insurance about my warranty, which sounded like a total scam – I didn’t answer.
I received a call purporting to be Aviva, alleging new rules would stop discrimination and overcharging on my life cover. When I pressed if she was directly from Aviva, she replied she only represented them, and after I questioned why Aviva themselves weren’t contacting me—given their two local call centres—she abruptly hung up.