If you get a call saying it’s from the Absa fraud team and they start demanding a R99 debit order, it’s almost certainly a scam. Legit banks will never ask you to pay money over the phone or insult you for asking questions. Hang up immediately, block the number, and contact your bank directly using a known phone number or app to verify any claims. Report the incident to the Consumer Protection Act or the National Consumer Commission. Keep a log of the call details – time, number, what was said – to help authorities track repeat offenders.
Someone pretended to be from Absa fraud, mentioning an R99 cellphone debit order; once I questioned them, they insulted me and used offensive language.
