Like a masked caller at your door, the +19045258137 number shows up as a Citibank or Costco Visa debt collector, but the ID is often spoofed. Callers repeatedly demand account numbers or Social Security numbers, then disappear or hang up. The safest move is to never share personal data, hang up, and verify the claim by calling the official number on the back of your card or the bank’s website. Use your phone’s block feature, report the number to the FTC and your carrier, and consider a call‑filtering app. Treat any unsolicited request for payment info as potentially spoofed and stay cautious.
Despite not having any Citibank credit cards, I received four calls from different numbers and states, all of which were scam attempts trying to obtain personal information.
Upon answering calls from this number, which displays 'Citi Group' on the caller ID, I'm met with silence; upon calling back, a representative requested my account number, which I don't have, and even asked for my Social Security number, prompting me to block the number.
Fortunately, I found this website, which has helped me understand the similar experiences of others who have received persistent calls demanding payment for a supposedly overdue balance, with varying amounts each time
It's illogical to look up this number unless the caller's identity is already known, suggesting this might be a tactic used by promoters.
I have an overdue account with Costco Visa card, written through Citi Bank, legit debt collector
A voice message was left, rapidly stating a name and ID, with the caller claiming to represent a law firm, although the details were difficult to discern.
They was calling me saying they are from Costco citi bank visa, but when i called the number on the back of my card, they told me to ignore them, they not affiliated with them and they didnt have no record of me
Continuous calls are being made without cessation.
To inform everyone, there's a growing issue with scam calls, particularly a tactic known as spoofing, where a caller masks their actual number with a different one, making it impossible to trace the origin of the call.
Daily calls from this number are extremely frustrating, as they're trying to reach someone who apparently used my number by mistake
Upon playing back the voicemail, the speaker's voice was almost inaudible, leading me to suspect a potential scam
Dont bother answering this number, we checked with the bank and the numbers dont match, probable scam.
This appears to be a scam, as they lack accurate information and seem to be phishing under false pretenses
After missing the initial call, I returned it and was greeted by a recording from Costco Anywhere card services, despite not having an account with them.
Despite numerous claims that the call is legitimate, readers should be cautious and heed this warning
It's puzzling why someone would look up a number when they already know who called
Apparently, this is a legitimate call from Citibank regarding an old card that was sent but never received, and now they are making collection calls
Citibank's mishandling of the AMEX to VISA conversion has left me with overdue payments and no notice whatsoever.
Repeated calls from this number, identified as Jacksonville, FL, have been flooding my phone for over a month, occurring at all hours of the day. On one occasion, I received five calls from this number, prompting me to investigate further. After answering, I was met with an automated message claiming my Citibank Costco account was overdue, which raised suspicions since I had already settled the payment with Citibank Costco two weeks prior. The automated system insisted that I provide payment information over the phone, citing that mailing a payment would be too late, leading me to believe this was a phishing attempt.
Providing my social security number was a mistake, as these individuals requested all my information during the call and clearly have ulterior motives that must be put to an end.
According to Citibank, this number is not affiliated with them.
Like the previous person, i can confirm this was a genuine call from Citi, i even called them back to verify it
Repeated calls are being made without any message being left.
I just recieved a call from this number, but didnt pick up, however after checking this site, i decidied to contact Citi Bank, and they informed me that this is NOT their number, and also told me that my account is in good shape and has never been in Citi Bank collection status, so i can confim that 904-525-8137 is a scam...(btw)
Apparently, we've all had similiar experinces with this issue, and despiete assurances of a resolusion, the problum persists; it's become aparent that the onus is beeing placed on us
Appreciation is expressed for the shared information, as it mirrors the exact problem being experienced.
Following a call to Citi Visa, it was determined that this number is legitimate and related to their collections department, which was contacting me due to an issue with the transfer of my account from AMEX to VISA.
Beware, as this number has been linked to identity theft scams.
No clue who this number belong's to, i dont answer call's from unregistred number's
I think this is a scam, they claim to be City Bank, but they want personal informations, so i hang up
