Citibank past‑due calls – legit or scam? - +1 866-535-9492 ((866) 535-9492)

Summary — +18665359492

Risky
Caller Name: block
Caller Type: Scam
Location: United States
Reviews: 128
Carrier: —, Region: —

Expert Opinion

Picture this: your phone lights up, the display shows a familiar bank name, and a recorded voice warns you about a past‑due credit card balance. Callers from 866‑535‑9492 often claim to represent Citibank’s collections department, asking for personal details to resolve the issue. Some recipients report robotic messages and vague "card holder services" prompts, which raise red flags for scams. Verify the call by hanging up and dialing the official number on the back of your card—never share SSN or full card numbers with unsolicited callers. If the call is truly about a missed payment, the bank will confirm it through a secure channel. Stay cautious, and use call‑blocking tools if the calls become persistent.

Caller Categories

Scam
43×
Financial
26×
Debt Collector
13×
Unknown
Customer Service

Caller Names

block
14×
none
Citibank
allow

Details

Location: United States
Number type: ratings.phone_number_type_list.3

Rate this number — +18665359492

Recent Reports for (866) 535-9492

18665359492 Customer Service

The effectiveness of your filter is questionable since these calls are still getting through, making me wonder why I'm paying for a service that doesn't seem to work

18665359492 Financial CitiBank Credit Cards

I confirmed that this call was genuine and originated from CitiBank's credit card department

18665359492 Telemarketing Card Holder Services (claimed)

The caller claimed they could reduce my credit card rate, but asked for my social security number and credit card informations, wich seemed very fishy

18665359492 Debt Collector Debt reducing fraud

Robocalls are being made from this number, offering to reduce debt on credit cards, mortgages, and student loans

18665359492 Scam

This is a call from citibank.

18665359492 Financial My bank

This number is associated with the bank.

18665359492 Financial My credit card company

This is my credit card company's number.

18665359492 Financial

This number allegedly pertains to a bank card issue

18665359492 Safe

I finaly found the missing credit card, it was just under my bed the whole time

18665359492 Customer Service Citibank

The call was legitimate, as I was late on my Citibank card payment; I chose to pay the amount due online rather than returning the call.

18665359492 Scam Fake

Notably, I've received multiple calls purportedly from Citibank, each time from a different 866 number, which raises some suspicions

18665359492 Scam Fake Citibank

Claiming to be about a Citibank card, yet both cards are up to date, making the reason for the call unclear and potentially misleading.

18665359492 Advertising

I recieve a spam call daily regarding a citi bank card thingy.

18665359492 Scam Claimed to be Citibank

After being called daily for three days, with voicemails claiming to be from Citibank stating it wasn't a sales call, despite me not having an account with them, I've chosen to block the number.

18665359492 Financial Citibank

Apparently its citibank

18665359492 Customer Service Citi

Apparently they asking for someone thats not even working here and they telling us to call regarding some issue with Citi Bank card.

18665359492 Financial citicards

Daily calls are becoming a nuisance, despite my credit card being paid in full

18665359492 Financial Citibank

This number is associated with Citibank.

18665359492 Debt Collector Citi Bank Card

Despite initial skepticism, especially when they requested my card information, I found this number to be legitimate after verifying it with my credit card company's customer service.

18665359492 Debt Collector Citibank

Initially, I was skeptical about the calls I received, but they turned out to be legitimate. I had forgotten about a credit card I had opened a year prior, which had an annual fee and was now overdue. The calls were a reminder of my outstanding payment.

18665359492 Financial

I dont have any acount with this bank, so i dont know why they call me

18665359492 Debt Collector Citi Bank

A call back revealed a Citi Bank recording stating it was not a sales offer.

18665359492 Scam Citi (scam)

Citi confirmed that they did not initiate the call, indicating it was a scam

18665359492 Financial Citi

I thought it was spam cuz they didnt leave a message, but i actualy miss a payment on Citi, it an account i rareley use.

18665359492 Debt Collector

This number is associated with a debt collection scam, which is a fraudulent activity.

18665359492 Scam TOLL FREE CALL

I got four calls from this number today, two of which left messages with robotic voises, one claiming to be from Microsoft and the other from citibank, both of which seemed fishy, Ive blocked the number

18665359492 Scam 800 Services

This number appears to be associated with Chase Bank, as they use fake IDs to inquire about late payments and fail to leave messages on answering machines.

18665359492 Citibank

It seems I'm not the only one who had doubts. After contacting Citibank's customer service and providing them with the number in question, they confirmed it belonged to their outgoing department for accounts with missed payments

18665359492 Scam Citi Card (scam)

Since March 2019, repeated calls from the number (866) 535-9492 have been received, claiming to be from Citi Card with an urgent message, but thankfully, no response was made and further research revealed it to be a scam

18665359492 Advertising

This number makes frequent calls regarding a vacation offer.

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