A flurry of reports links the 800‑438‑2475 number to fraudulent Fidelity‑style texts. Most callers claim account changes, rollovers or loan activity, yet victims consistently find no such activity on their real Fidelity accounts. The pattern shows spoofed caller IDs, urgent language and a request to call a short code, which are classic phishing tricks. If you receive a text like this, verify the alert by logging into your account directly via the official website or known phone number—do not use the supplied link or number. Never share personal or banking details over the phone unless you’re certain of the caller’s identity. Report the message to your carrier and to the FTC to help curb the scam.
I received a suspicious text message claiming to be from Fidelity, stating that a withdrawal had been initiated from my account, despite not having an account with them
I got emails about account changes and was instructed to call a number, but I wont be calling since it's not listed as legit on the official website
In the middle of night, I recieved a text message from FIDELITY, saying a new account was opened, and I should call them if it wasnt me who opened it.
They just dial all number in a sequence, they dont actually get them
I received a text message from this number in the middle of the night, which was unexpected and disturbing.
Further investigation is needed to determine the legitimacy of the text message, which may be related to Fidelity, the investment company, rather than a banking institution. I intend to look into this matter further, as I am currently considering a rollover to an investment account.
I've just received a suspicious text message stating my bank information was updated, prompting me to call a certain number, which seems like a phishing attempt.
At 4:18AM, i got the follwing text from number 29943;::. FIDELITY: A new Fidelity account has been opened, if not iniciated by you, please call 800-438-2475, Reply STOP to opt out, Msg&Data rates may apply, this is obviosly a scam
Confirmation from Fidelity's actual number revealed that a legitimate account change had occurred, contrasting with the initial suspicion of a scam.
While this number might be legitimate for Fidelity, there's always the risk that scammers could be using it, making it difficult to ascertain its authenticity.
This numbr is legitamate for Fidelity Division, its for 401k Activity, dont be confused its not a scam, its to alert you of posible changes on your account
Multiple text messages were received from this number, purporting to be from Fidelity regarding activity on a non-existent account, which clearly indicates a spamming attempt.
This is undoubtedly a scam, initiated without solicitation. It's recommended to ignore such calls.
The same text was received, but there is no Fidelity account associated with this number.
A text was received claiming to be from Fidelity about a withdrawal, asking to call this number to confirm.
I received a message supposedly from FIDELITY, stating that my bank information had been updated, and if it wasn't initiated by me, I should call a certain number. It sounds like a phishing attempt.
A text message purporting to be from Fidelity claimed my bank information had been updated and requested a call to a provided number to address potential unauthorized changes; the message is clearly a scam, especially since the provided number does not match Fidelity's actual customer service number.
An email was supposedly sent, but the content is unclear.
I had the same experience, they sound like profesional but anyone asking for social or account is probaly phony.
The outcome was the same, with no notable activity or follow-up.
I got a text message saying my bank information has been changed, and i should call 800-438-2475, which i didnt
A text message was sent to me, allegedly from Fidelity, stating that a rollover or withdrawal had been initiated from my account, which I am currently investigating, especially since my father had a retirement account with Fidelity that was administered through direct deposit, and it seems unlikely that this activity is legitimate given his passing.
To reach a legitimate Fidelity representative, press 0 when prompted by the official Fidelity number
This is a scam, avoid at all costs
A text message was received stating that loan activity had occurred on the account, but after verifying with Fidelity, it was confirmed that no such activity took place, indicating a potential scam
A text message purportedly from Fidelity was received, but since I don't have an account with them, it was clear that this was a fraudulent attempt.
I received a text message on June 25, 2019, from FIDELITY, stating that there was loan activity on my account, but it appears to be a phishing attempt
A text was received from FIDELITY warning of potential unauthorized loan activity and providing a number to call to report it.
A text message was received with the following content: FIDELITY: There has been loan activity on your account; if this was not authorized by you, please contact 800-438-2475; reply STOP to opt out; message and data rates may apply.
A text message was received from this number with the following content:
