It looks like a classic spoofed ID scenario, where the caller masks the real source behind a familiar organization label. The recording’s tone points to a phishing attempt, aiming to harvest personal data rather than provide any legitimate service. Protect yourself by refusing to share identifying information, hanging up, and reporting the number to your carrier. Consider enabling call‑blocking features and regularly reviewing your credit reports for suspicious activity. If the call seemed automated, treat it as a spam call and avoid any follow‑up links or requests.
Notably, the name displayed on caller ID is determined by the phone company, not the caller, so it cannot be spoofed, and it's surprising that useful details from the recording were omitted, leading to an unfounded assessment of the call's purpose.
The caller ID was spoofed to display DPSCD, and the recorded message had all the hallmarks of a spam call, likely intended to phish for personal information under the guise of providing a service or product.
