Turns out the mystery number is most likely a Comcast survey callback rather than a random scam. Many users reported that the call followed a recent interaction with Comcast and that the purpose was to rate the service they just received. While the call often shows up as an unknown or generic Philadelphia ID, it’s usually tied to a post‑call questionnaire. To protect your data, treat any unsolicited request for personal or payment info with suspicion, and verify the caller by calling the official Comcast number yourself. If you’re not interested, you can usually opt‑out by pressing the appropriate DTMF key during the call.
After answering this call, I heard a recording saying 'thanks for agreeing to purchase', at which point I hung up and plan to monitor my credit card statement for suspicious charges
To avoid unwanted calls, it's best to block the number immediately.
After checking my log, I now know who has been calling me repeatedly; if Comcast wants feedback, they should identify themselves when calling.
This number is used by scammers who target seniors with phishing services, beware
They are doing telemarketing, its so anoying
Caller ID should ideally display Comcast's information...
A conversation with Comcast revealed that their caller ID lacked a name, which is a glaring oversight for a company of their stature, making them seem utterly incompetent
When I saw this number, I didn't recognize it, so I didn't pick up. Later, I found out it was Elizabeth Grove offering to help me with a survey.
Comcast has authorized this number for survey calls, which are initiated when a customer provides their phone number after speaking with a representative, and the call explains its purpose and offers options to be removed from the survey list.
Within a 15-minute span, I received two calls from this number; neither time did anyone speak, and no message was left, prompting me to block the number
It seems I'll have to monitor my calls to see if I receive any more from this number in the coming days
The call was supposedly regarding a comcast survey, but I'm not convinced
This number call me twice in 5 minute, base on the other coment, i assume its comcast, but i dont have theyre service
The call was identified as a survey from Comcast.
The information provided is accurate
The call claimed to be a survey from Comcast.
Lol, thats so true!
Following any interaction with Comcast cable, including opting out of surveys, this number continues to call relentlessly, disregarding requests to stop.
Frequent calls are beeing recieved from this number
During the call, the individual on the other end remained silent, despite my repeated greetings. There was noticeable background noise, and when I told them to 'grow up and get a life,' they promptly hung up. What's concerning is that the caller ID displayed a cellular phone number from Philadelphia, PA, which, based on this website's reports, appears to be associated with Comcast. As a Comcast customer, I am disappointed in their customer service and suggest they update their listing to accurately reflect their identity.
I forgot to mention the call back number, and i would have answeed if i knew who it was
I buy my own modem and return the comcast one, but they still charge me for it, i have to go to their office to fix it
Comcast has been making repeated survey calls to my number.
I had a disapointing call with a untrained tech last night, and this morning they called me again, but i was able to opt out of futer surveys
Comcast made this call, conducting a customer service survey within 24 hours of initial contact, which I found to be a minor inconvenience but a good opportunity to provide feedback
I appreciate the information; I received two calls from this number within 15 minutes, but I didn't answer since there was no caller ID, and it turned out to be a customer service survey from Comcast
Following my survey, a Comcast service representative called to complain that I hadn't received credit for a service I never ordered.
I recieved a call 20 minutes after speaking with Comcast, they didnt ask if I wanted to participate in a survey and I dont appreciate the intrusion.
A voice mail was left by a man claiming I had contacted Comcast, but I actually have Dish.
As I don't know anyone in Pennsylvania, the call was unwelcome, and the lack of a message was a relief
